TERMS OF SERVICE for Mattress Recycling
SBC Recycle is not responsible or in any way liable for damage liable by extracting recycled items (appliances) from your home. We are extremely careful and use special equipment when removing appliances. We have never damaged a client’s property and under normal conditions, this will not be an issue at all. However, problematic situations might present itself if space is limited and it’s a tight fit getting the appliance out.
Please make sure that you’re present when you want us to remove an item from inside your home. It is always better to leave items outside for quick and safe pick-up.
Agreement to Pay
If you scheduled a recycling pickup and we are not able to pick up your items due to circumstances beyond our control (see next paragraph) you will still be charged the full pickup fee to cover our driving expenses.
All cancellations must be in writing. To cancel simply reply to the automated email you received after scheduling your pickup online (check our spam folder). If you wish you may follow up with a phone call. We will reply back in writing to confirm that the pickup has been canceled. All cancellations must be at least 24 hours ahead of time.
All refunds will incur a service fee of 2.9%. This service fee is imposed by the credit card company and paid to the credit card merchant and not to us. If you pay cash or by check there will be no service fee to you the customer.
All freezers, fridges, and refrigerators must be empty. We do not accept spoiled food such as rotten meat etc.
All mattresses must be dry at the time of the pickup. If the mattress is left out in the rain we may refuse to pick up the mattress.
Gasoline Powered Engines
All gasoline must be drained from gas-powered equipment such as lawnmowers. If we need to drain the gasoline out of the equipment a special fee may apply. See our product page for a particular equipment/appliance for details. Engine oil does not have to be drained.
All propane tanks need to be empty at the time of pickup. A special handling fee may apply for non-empty tanks. See our product page for details.
The term “Mattress Recycling’” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
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