19040 SW Shaw St

Beaverton, Oregon 97078

M-F: 8a-4:30p Sat: 9a-4:30p

Schedule Online 24/7

(503) 334 4146

Customer Support

FAQ

Recycling FAQ

1.0 - General FAQ

1.1 - Do you charge for recycling?

We recycle many items for FREE but unfortunately, we have to charge for difficult to recycle items like mattresses and Freon (CFC/HCFC) bearing appliances to defer some of the costs of labor. Please check current recycling costs on the item’s specific page for latest prices.

1.2 - Does my item have to be in working condition?

Although some companies do not accept items to be recycled unless they are in working condition, we do accept appliances, electronics, and anything metal, no matter the condition, we will accept them even if they are broken or taken apart. The reason that we stand out from other companies is that we accept all items because we have the means to recycle the individual components when the item is no longer working.

1.3 - What type of items do you accept?

We can recycle all electronics, appliances, mattresses, and furniture. Most items are FREE to recycle, though harder to recycle items may have a fee. Please check current recycling costs on the item’s specific page for latest prices.

1.4 - What items don't you accept?

We don’t accept the following items:

Cardboard, Styrofoam, Paint, Chemicals, Yard Debris, Construction Debris

1.5 - Should I drop off my items or have them picked up?

We can accept items through either means. The fee of the actual items will not change depending on your choice. Although, a pickup will include an additional fee for our truck to drive out to you. A pickup can be scheduled on our website and the pickup fee will be calculated when you enter your address on the site. The fee is dependent on your distance from our Beaverton location.

1.6 - What payment options are available?

We can accept items through either means. The fee of the actual items will not change depending on your choice. Although, a pickup will include an additional fee for our truck to drive out to you. A pickup can be scheduled on our website and the pickup fee will be calculated when you enter your address on the site. The fee is dependent on your distance from our Beaverton location.

FAQ- ewaste

2.0 - Electronic Recycling FAQ

2.1 - Can I drop off my electronics for recycling?

Yes! You can drop off your e-waste at our facility during business hours. This will save you the pickup fee associated with sending a truck out to your location. Keep in mind that you could qualify for a free pickup if you have a large volume of electronics to recycle. 

2.2 - Do I need to schedule a drop off appointment?

Nope! You can simply stop by our facility anytime during regular business hours. 

2.3 - Do you pay for electronics?

Yes, SBC Recycle buys a variety of computers, components, peripherals, and other related materials; we pay fair market value based on the condition of your equipment based on market value. 

We purchase the following items:

  • Electronic components
  • Enterprise network equipment – routers, firewalls, managed switches and other appliances
  • Laptops
  • Test equipment
  • LCD and LED displays
  • Servers – including blades, workstations, Dell, IBM, HP, SuperMicro
  • Telecom – DCO, VOIP, PBX units and handsets
  • Projectors and other AV equipment
  • Point of Sale (POS) systems
  • Lab & medical equipment
  • Storage – SANs, NAS – EMC, NetApp, IBM, HP

Contact us for IT asset evaluation or to schedule a pickup. 

2.4 - Will there be someone to help offload the items?

Yes! There will always be an employee eagerly awaiting your drop-off who will assist you in unloading your item(s) and take payment if need be. On the off chance you don’t see an employee, please ring the bell for service and someone will be with you shortly.

3.0 - Business Pickup FAQ

3.1 - Can I drop off my electronics for recycling?

Yes! You can can drop off your e-Waste at our facility during business hours. This will save you the pickup fee associated with sending a truck out to your location. Keep in mind that you could qualify for a free pickup if you have a large volume of electronics to recycle.
Here is the address where you can drop off your items:
SBC Recycle 
19040 SW Shaw St
Beaverton, OR 97078

(Parking Lot East of Les Schwab)

3.2 - Do I need to schedule a drop off appointment?

Nope! You can simply stop by our facility anytime during regular business hour. We have a team ready to help unload your e-waste. We also have a forklift on site for heavy items.

3.3 - Do you pay for electronics?

Yes, SBC Recycle buys a variety of computers, components, peripherals and other related material, we pay fair market value based on the condition of your equipment. 

We purchase the following items:

  • Electronic components
  • Enterprise network equipment – routers, firewalls, managed switches and other appliances
  • Laptops
  • Test equipment
  • LCD and LED displays
  • Servers – including blades, workstations, Dell, IBM, HP, SuperMicro
  • Telecom – DCO, VOIP, PBX units and handsets
  • Projectors and other AV equipment
  • Point of Sale (POS) systems
  • Lab & medical equipment
  • Storage – SANs, NAS – EMC, NetApp, IBM, HP

Contact us for IT asset evaluation or to schedule a pickup

3.4 - Do you charge to pickup electronics?

The short answer is NO.

The long answer is Maybe.

We generally don’t charge for pickups if you have lots of e-waste that needs to be recycled. This is because the items that get recycled has some value. In fact you may even get a check in the mail. Many of our customers have seen checks ranging anywhere from $100 to $5000 in some cases even more. It all depends on the quantity type and age of the e-waste.

Due to recent changes in the recycling industry, new rules and regulations coupled with increasing labor cost the cost of recycling went up.

Our average cost for recycling is just under a hundred dollars per pickup, this covers the cost for the drivers salary, insurance, workers comp and cost for sorting and final disposition.

Contact us for IT asset evaluation or to schedule a pickup

3.5 - Will there be someone to help offload the items?

Yes! There will always be an employee eagerly awaiting your drop-off who will assist you in unloading your item(s) and take payment if need be. On the off chance you don’t see an employee, please ring the bell for service and someone will be with you shortly.

3.6 - Do you have a forklift to unload heavy or palletized items?

Yes! We have forklifts onsite to unload heavy or palletized items. 

4.0 - Data Security FAQ

4.1 - Can I drop off my data bearing items for recycling

Yes! You may drop off your data-bearing items and other e-waste at our facility during business hours. We may charge a fee for data destruction. 
Here is the address where you can drop off your items:
SBC Recycle
19040 SW Shaw St
Beaverton, OR 97078

(Parking Lot East of Les Schwab)

4.2 - Do I need to schedule a drop off appointment?

Nope! You can simply stop by our facility anytime during regular business hour. We have a team ready to help unload your e-waste. We also have a forklift on site for heavy items.

4.3 - Do you pay for electronics?

Yes, SBC Recycle buys a variety of computers, components, peripherals, and other related materials; we pay fair market value based on the condition of your equipment based on market value. 

We purchase the following items:

  • Electronic components
  • Enterprise network equipment – routers, firewalls, managed switches and other appliances
  • Laptops
  • Test equipment
  • LCD and LED displays
  • Servers – including blades, workstations, Dell, IBM, HP, SuperMicro
  • Telecom – DCO, VOIP, PBX units and handsets
  • Projectors and other AV equipment
  • Point of Sale (POS) systems
  • Lab & medical equipment
  • Storage – SANs, NAS – EMC, NetApp, IBM, HP

Contact us for IT asset evaluation or to schedule a pickup. 

4.4 - Do we need to remove the battery or hard drive?

No, it is always better to leave any items you want to recycle as complete as possible. For example if you have a cell phone it is better to leave the battery inside the cell phone. The same goes for laptops and desktops. There is no need to remove the hard drive or batteries. 

4.5 - Do I need to format the hard drive before I bring it in for recycling?

No, you don’t have to format the hard drive. We will accept all laptops, desktops, lose hard drives, cellphones and other data bearing devices for recycling. We might charge a fee for data security. 

5.0 - Drop Off FAQ

5.1 - Can I drop off my items?

Yes! You can can drop off your e-Waste at our facility during business hours. This will save you the pickup fee associated with sending a truck out to your location. Keep in mind that you could qualify for a free pickup if you have a large volume of electronics to recycle.
Here is the address where you can drop off your items:
SBC Recycle 
19040 SW Shaw St
Beaverton, OR 97078

(Parking Lot East of Les Schwab)

Here is the address where you can drop off your items:
SBC Recycle 
19040 SW Shaw St
Beaverton, OR 97078

(Parking Lot East of Les Schwab)

5.2 - Do I need to schedule a drop off appointment?

Nope! You can simply stop by our facility anytime during regular business hour. We have a team ready to help unload your e-waste. We also have a forklift on site for heavy items.

5.3 - What are your drop-off hours?

Monday: 8:00 am – 5:00 pm
Tuesday: 8:00 am – 5:00 pm
Wednesday: 8:00 am – 5:00 pm
Thursday: 8:00 am – 5:00 pm
Friday: 8:00 am – 5:00 pm
Saturday: 9:00 am – 5:00 pm
Sunday: CLOSED

5.4 - Will there be someone to help offload the items?

Yes! There will always be an employee eagerly awaiting your drop-off who will assist you in unloading your item(s) and take payment if need be. On the off chance you don’t see an employee, please ring the bell for service and someone will be with you shortly.

5.5 - Do you have a forklift to unload heavy items?

Yes! We have a forklift onsite to unload or load heavy items. 

6.0 - Pickup FAQ

6.01 - Do you offer a pickup service?

Yes, we do! Our standard pickup service covers a curbside pickup (other options available).
This means that you pay online and leave your item anywhere outside for us to pick it up. Most homeowners prefer this arrangement as it is convenient and not intrusive at all. You don’t have to be home, and we don’t have to invade your privacy.

Note: If you live in an apartment or think your HOA will complain about the item on the curb/outside, simply leave a note “SCHEDULED FOR PICK-UP” on your item. This will assure them that you are not abandoning an item and that it will be removed promptly.

We can pick your items up for a fee which is calculated based on how many miles away you are from our facility. The further away you are, the more expensive the cost. You can get a quote by simply typing in your address in STEP 4 after adding the items to be picked up to your cart in STEP 1.

If you don’t want to leave it on the curb or in the driveway then we understand, we can also pick up items from inside your home. Note: There will be an additional fee for removing items from inside your house. See “Item Location” in STEP 4.

6.02 - Do you charge for pickups?

Yes, we do! Our standard pickup service covers a curbside pickup (other options available).
This means that you pay online and leave your item anywhere outside for us to pick it up. Most homeowners prefer this arrangement as it is convenient and not intrusive at all. You don’t have to be home, and we don’t have to invade your privacy.

Note: If you live in an apartment or think your HOA will complain about the item on the curb/outside, simply leave a note “SCHEDULED FOR PICK-UP” on your item. This will assure them that you are not abandoning an item and that it will be removed promptly.

We can pick your items up for a fee which is calculated based on how many miles away you are from our facility. The further away you are, the more expensive the cost. You can get a quote by simply typing in your address in STEP 4 after adding the items to be picked up to your cart in STEP 1.

If you don’t want to leave it on the curb or in the driveway then we understand, we can also pick up items from inside your home. Note: There will be an additional fee for removing items from inside your house. See “Item Location” in STEP 4.

6.03 - Can I choose the day and time for my pickup?

Yes, you can choose a specific recycling pickup date and time during the scheduling process. You will have an option to select the date and time in STEP 4.
Please note: There will be an additional fee if you need a specific 2-hour time window. We will send out a dedicated truck to your location to be there on time.

6.04 - Do you pickup on weekends?

Yes, but only on Saturdays. We are always closed on Sunday.

6.05 - What if I can't move my items outside?

Don’t want to leave your items for recycling on the curb? No problem. We can either collect it from your garage at no extra charge or from inside your house/apartment for an added fee. No need to haul heavy equipment around, let us do the hard work.

6.06 - What if I live in an apartment?

If you live in an apartment building you can leave the small items outside the apartment door, this way we will not invade your privacy when we pick up.
Larger items can be moved to your carport or even into the a uncovered parking area with a note saying “Scheduled for Recycling pickup”.
If no other option is available you can leave larger items inside your unit, but there will be an additional fee involved (See “Item Location” in STEP 4).

6.07 - What if my items aren't picked up on the preferred day?

Customer service is our highest priority, so we will go out of our way to pick up your items on the day you’ve requested.

However, unforeseen circumstances such as weather conditions, traffic, or workload might prevent us from picking up your items on the day you’ve requested. If this unlikely scenario arises, we will come out the following business day to grab your items.

We will be in touch via email or phone if we are unable to pick up your items on the day you’ve scheduled.

6.08 - When will you pick up my mattress or appliance?

We will pick up your items on the day that you selected during the scheduling process, with exceptions***

Keep in mind that we now service the whole Portland Metropolitan and Vancouver area. This means that we might have to group pickups that are more than 30 miles away together to keep prices as low as possible for our customers. 

It can be very hard to judge how long each individual pickup will take. We also never know when a truck will have to go back to headquarters to unload if it becomes full during recycling pickups.
For this reason, it is not always possible for us to guarantee that we will be able to pick up your items on the day you requested (99.99% of all pickups are picked up on the requested day).
We will send you an email if we cannot pick up on the day that you scheduled your pickup. Your patience in this respect will be greatly appreciated.

***If you schedule your pickup late in the day it might not be picked up the same day
***Due to traffic and weather conditions out of our control we might not pick up on the scheduled day
***If we are already fully booked for the day you selected

6.09 - Can you pick up from my storage locker/shed/etc.?

Yes! Just enter the address for your storage locker and we will meet you there to remove your unwanted items. You must be available to meet us at the storage facility so we can gain access. We will call you 15 to 30 minutes ahead of time.

6.10 - Can I add items to my already scheduled pickup?

Yes! You may add items to your recycling pickup even after you paid.

  1. The cost would be based on the current pricing as per the website.
  2. You don’t have to pay the pickup fee again, only for the additional items. 
  3. You can pay the driver in Cash or Check. 
  4. If you previously paid by credit card we can charge the same card. We just need the security code on the back of the card. You can give it to the driver or call it in. 

CREDIT CARD SECURITY – Our credit card merchant will only show the last for digits of the card that was previously used. So all your information is secure, we don’t keep the credit card on file.

7.0 - Appliance Recycling FAQ

7.1 - EPA Refrigerant safe disposal requirements

Yes! You can can drop off your e-Waste at our facility during business hours. This will save you the pickup fee associated with sending a truck out to your location. Keep in mind that you could qualify for a free pickup if you have a large volume of electronics to recycle.
Here is the address where you can drop off your items:
SBC Recycle 
19040 SW Shaw St
Beaverton, OR 97078

(Parking Lot East of Les Schwab)

Here is the address where you can drop off your items:
SBC Recycle 
19040 SW Shaw St
Beaverton, OR 97078

(Parking Lot East of Les Schwab)

7.2 - Is there a fee to recycle my fridge/freezer/ac unit?

Nope! You can simply stop by our facility anytime during regular business hour. We have a team ready to help unload your e-waste. We also have a forklift on site for heavy items.

7.3 - Does my item have to be in working condition?

Monday: 8:00 am – 5:00 pm
Tuesday: 8:00 am – 5:00 pm
Wednesday: 8:00 am – 5:00 pm
Thursday: 8:00 am – 5:00 pm
Friday: 8:00 am – 5:00 pm
Saturday: 9:00 am – 5:00 pm
Sunday: CLOSED

7.4 - Do you pay for appliances?

Yes! There will always be an employee eagerly awaiting your drop-off who will assist you in unloading your item(s) and take payment if need be. On the off chance you don’t see an employee, please ring the bell for service and someone will be with you shortly.

8.0 - Mattress/Furniture Recycling FAQ

8.1 - How do I get rid of my mattress?

Yes, we do! Our standard pickup service covers a curbside pickup (other options available).
This means that you pay online and leave your item anywhere outside for us to pick it up. Most homeowners prefer this arrangement as it is convenient and not intrusive at all. You don’t have to be home, and we don’t have to invade your privacy.

Note: If you live in an apartment or think your HOA will complain about the item on the curb/outside, simply leave a note “SCHEDULED FOR PICK-UP” on your item. This will assure them that you are not abandoning an item and that it will be removed promptly.

We can pick your items up for a fee which is calculated based on how many miles away you are from our facility. The further away you are, the more expensive the cost. You can get a quote by simply typing in your address in STEP 4 after adding the items to be picked up to your cart in STEP 1.

If you don’t want to leave it on the curb or in the driveway then we understand, we can also pick up items from inside your home. Note: There will be an additional fee for removing items from inside your house. See “Item Location” in STEP 4.

8.2 - Are you in a hurry, need same day pickup?

Need same day curbside mattress and appliance pick up? No problem, we have you covered. Simply schedule the pickup like normal and reply to the email that you will get after you scheduled. If we can not do it the same day we can simply cancel your order.

8.3 - What if my mattress gets wet?

We will still accept your wet mattress for an additional $10 fee.

8.4 - What if my mattress is in really bad condition?

We understand that people typically recycle a mattress because it is no longer in good shape. We will accept your mattress in any condition, just as long as it is not wet, in which case we charge an additional $10. There will also be an additional fee for bed bug infested mattresses.

8.5 - Why recycle my mattress? Why not just throw it away?

Recycling is very important as waste has a huge negative impact on the natural environment. Your mattress uses a lot of landfill space. Recycle with us and help do your part for the environment.

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